IG Showcase: CARLDIG-S/ALIGN: “Demonstrating the Continuing Value of Reference and User Service.”

CARLDIG-South, a special-interest group of the California Academic & Research Libraries (CARL) association, is a group of like-minded librarians engaged in reference services both in-person and in the digital landscape. Since the beginnings of librarianship, reference services have and continue to be essential library research service. CARLDIG-South members support the growth and evolution of this service, including provision of effective professional development.  This year, CARLDIG-S supported the development of a new CARL interest group, Academic Librarians’ Interest Group North (ALIGN).


CARLDIG-S and ALIGN are dedicated to sharing the on-going evolution of reference services with the larger membership by developing and offering workshops where members can learn from their peers. For example, at last year’s CARLDIG-S workshop Hacking Reference: Engaging the Whole Student, librarians from academic and public libraries shared their experiences and work through the construct of reference services that resulted in adding value to their institutions and enriching the lives of their users.


For its 2016 CARL Showcase, CARLDIG-S will invite speakers from their fall 2015 program, Reference Rising: Problem-solving Challenges and Opportunities in Reference Programming, to discuss successes in developing new reference programs, including problem-solving solutions used to implement new reference initiatives.


The recently constituted ALIGN plans its inaugural event for November 2015—a tour of the recently renovated McHenry Library at UC Santa Cruz, accompanied by presentations on library space planning and implementation. ALIGN will be able to report at the 2016 IG Showcase on its November tour and presentations, and to speak to its broad brief for academic librarians in the North.


Teaming up in this way, CARLDIG-S and ALIGN hope to inspire librarians to continue finding ways to articulate the value of reference and user services by responding to the needs of our users.

Presented by:

Kenneth Lyons, UC Santa Cruz

Lettycia Terrones, CSU Fullerton

Workshop: How Cultural Intelligence (CQ) Makes a Difference: Are you Culturally Competent?

Cultural intelligence (CQ) is a person’s capability for successful adaptation to new cultural settings, that is, for unfamiliar settings attributable to cultural context (Earley & Ang). It is only recently that cultural intelligence has surfaced as an element that can increase job performance, personal well-being, and profitability. Cultural intelligence isn’t specific to a particular culture – rather it focuses on the capability to function effectively in culturally diverse situations. This workshop will discuss an overview of cultural intelligence, its four capabilities, how it may be applied within the information profession, and how to improve upon your own CQ.

Participants of this session will learn:

  • What is cultural intelligence (CQ)
  • How can cultural intelligence be used as a practical tool for embracing differences and increasing work performance
  • How to improve your own CQ capabilities
  • How to apply CQ within the information profession


Michele A. L. Villagran, University of North Texas

Best Practices: Session 2

Moderator: Angela Boyd, UCSB


Adding Value to Library Orientations: The First-Year Experience Program at UC San Diego


Crystal Goldman, University of California, San Diego

Dominique Turnbow, University of California, San Diego

Amanda Roth, University of California, San Diego

Lia Friedman, University of California, San Diego


Demonstrating the Value of Critical Information Literacy: One Library’s Online Critical Information Literacy Laboratory


Gina Schlesselman-Tarango, California State University, San Bernardino


Developing a Personal Librarian Program for Transfer Students and Other At-Risk Groups


Helen Lafrance, Santa Clara University

Shannon Kealey, Santa Clara University


“The Library Trail”


Stacie Schmidt, Biola University

Julie Ellis, Biola University


Activating IL Instruction Using The Framework for Information Literacy for Higher Education


Penelope Wood, Cal Poly Pomona


Making Mobile Work: Build, Promote, and Maintain Your Library’s Mobile Presence


Laura Turner, University of San Diego

Best Practices: Session 1

Moderator: Elizabeth Cheney, UCLA

Integrating a New Service into the Learning Environment: the Value of Communication


Sally Bryant, Pepperdine University

Gan “Grace” Ye, Pepperdine University


 Throw This Professor a Life Preserver!: Saving Faculty from Drowning in a sea of H-indexes, Altmetrics and Impact Factors


Jaimie-Beth Colvin, Pepperdine University

Marc Vinyard, Pepperdine University


 Makerspace Tool Lending Library


Stephanie Roach, College of San Mateo

Jiaolan Renee Bu, College of San Mateo


Hit the Ground Running: Demonstrating Your Library’s Value as Soon as You’re Hired


Ashley Sparks, Los Angeles Mission College

Susan Trujillo, West Los Angeles College


Forming New Research Strategies: Using Active Learning to Expand the Freshman Research Toolkit


Katherine Donaldson, Loyola Marymount University


Adding Value to the Writing Composition Curriculum: A Train-the-Trainer Model to Integrate Information Literacy Instruction in the Classroom


Matt Moberly, University of California, Merced

Elizabeth McMunn-Tetangco, University of California, Merced



Workshop: Mission and Values – Academic Libraries On The Frontline

Academic libraries thrive and hold a central place on campus when they co-create value with students by satisfying and engaging them in ways that no network systems can, regardless of sophistication. In a creative, fun, and supportive environment, workshop participants will explore ways in which academic libraries can support students’ needs for innovation, intellectual stimulation, inclusion, and social responsibility. In this interactive workshop, we will share how the Gellert Library demonstrates its value to Notre Dame de Namur University by integrating the university’s social-justice centered mission into library activities. Our workshop activities will foster collaborative dialogues and constructive possibilities to produce dynamic, mission-driven library environments where students can emerge from being mere users to becoming creators and advocates for their libraries. Social justice, community engagement, and diversity are among the core values of Notre Dame de Namur University. Over the past year, the Gellert Library has implemented high-impact and participatory programming to deepen students’ understanding of social justice issues; expose them to diverse perspectives; stimulate their creativity; and cultivate proactive engagement. In collaboration with student bodies such as Black Student Union, LGBTQ group, and NDNU Community Engagement Interns as well as program directors in spirituality and social justice, the library hosts movie nights focused on social justice issues and creates displays and exhibits that challenge students to think beyond accepted paradigms and engage in powerful discourses on possibilities of social change.  Art supplies will be provided. Participants need to bring only their enthusiasm, creativity, and generosity to this session.


Sanjyot Selkirk, Notre Dame de Namur University

Mary Wegmann , Notre Dame de Namur University